Eden of Africa Guest Lodge
Jou gasheer
Kyk 'n bietjie na die gasheer se rekord.
4.3/5
Mariane Geverifieer
Eiendomme 1
Resensies 20
Op LekkeSlaap 13 jaar
Opsomming van Resensie
Reihaanah D - Jan 2024
Algehele gradering
Beautiful and value for your money.
Nicolene E - Jan 2023
Algehele gradering
Baie welkom laat voel, baie gasvry. Dankie!
Dean B - Jan 2023
Algehele gradering
Lekker gemaklik.
Louise P - Nov 2021
Algehele gradering
Vriendelike professionele en pragtige netjies ruim verblyf.
Elzette A - Jan 2021
Algehele gradering
Fantasties!
Anonieme gas - Jan 2020
Algehele gradering
Drienie V - Jan 2018
Algehele gradering
Heerlik.
Michelle G - Jan 2017
Algehele gradering
Baie gerieflik.
Leon S - Des 2016
Algehele gradering
Experienced serenity, with kindness and felt welcome.
Morne D - Mrt 2016
Algehele gradering
Verblyf was fantasties.
Helouise B - Des 2015
Algehele gradering
Very poor client service.
Lees meerEden of Africa Guest Lodge se terugvoer
Good day Helouise,
Thank you for your feedback.
The room does have Wi-Fi, and does contain a hairdryer. All rooms have signage to explain the times of when breakfast is served and laundry facilities. Of course some clients do sleep in late and providing they are not too late passed 9am we be pleased to still serve breakfast.When you were having breakfast in the morning, you were asked if everything was ok in the room, your response was "Yes, only the TV does not play". Our reply was that once the room was vacant we will look into the matter.
We agree the TV was defective therefore we upgraded your room, free of charge.
After breakfast you went back into the room, just before you were leaving to go out for the day, you reported that the toilet was blocked. My reply to you was that we have never had a problem but we will deal with the blockage and see what the cause was. The toilet was blocked due to too much toilet paper being used and put in the toilet. This blockage was dealt with as soon as it was bought to our attention. On your return we explained what caused the blockage and asked that you do not to put too much toilet paper in the toilet.
As much as we tried to accommodate you and make your stay pleasant, you decided on your own to vacate the premises and find accommodation elsewhere without giving us the full opportunity to rectify the problems you were experiencing; as you have detailed here more issues than at the guest house. We did send you an email on the following Monday to ask what the issues were, to which we received no reply apart from this one.
Rehet T - Nov 2015
Algehele gradering
Baie gasvry.
Elsa H - Jan 2015
Algehele gradering
Nooit weer nie. Dit was koud en onpersoonlik.
Lees meerRonel V - Jul 2014
Algehele gradering
Ons was tevrede.
Christelle D - Mei 2014
Algehele gradering
Aangename mense en plek. Ons het lekker gebly.
Ilze M - Apr 2014
Algehele gradering
Great!
Jaco D - Jan 2014
Algehele gradering
Baie netjiese en skoon omgewing, uitstekende personeel.
Louwrence E - Aug 2013
Algehele gradering
Marianne was wonderlik, behulpsaam en baie vriendelik.
Jacoba L - Mrt 2013
Algehele gradering
Wow!
Mark C - Mrt 2013
Algehele gradering
Altogether an enjoyable experience.
- Kapasiteit: 12 mense
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Inkloktyd: 13:00 tot 23:00
Uitkloktyd: 11:00 - Adres: Mostertweg 46, Melkbosstrand, 7341, Wes-Kaap
- Geen kinders onder 10