Grande Kloof Boutique Hotel
Your host
Take a look at the host’s track record.
4/5
Allen Verified
Properties 1
Reviews 46
On LekkeSlaap 13 years
Review Summary
Karina M - Mar 2024
Overall rating
Nie op standaard.
This review is being shown in its original language.
Translate to English.
Not on standard.
The rooms need serious upgrading. Bed mattresses are old and uncomfortable to sleep on. Pillows are paper thin. There aren't even light bulbs in the bedside lamps. Carpets are dirty.
This review has been automatically translated using Google.
View original in Afrikaans.
Zelise Y - Jan 2024
Overall rating
Selfsorg is glad nie wat geadverteer word nie! Verwaarloos en nie die geld werd.
Read more
This review is being shown in its original language.
Translate to English.
Self catering is not at all what is advertised! Neglected and not worth the money.
Not a place I would suggest at all. We were in the self care for one night for business. The place is absolutely run down and neglected. On the website the place is a 4-star, but apparently the self-catering is a 3-star. I don't know who gives out the stars, but it was nowhere near what is advertised! The kitchen is disgusting, the cupboards don't all have doors, the bathroom is horrible with so many broken tiles. We had no towel we had to call for it. One aircon that doesn't even work. Lost our keys for check in and delayed our day. Staff are everywhere and don't know what's going on and what's not, the lady who checks us in and out seems zero bothered by any inconvenience or time she's wasting.
This review has been automatically translated using Google.
View original in Afrikaans.
Fulufhelo R - Dec 2023
Overall rating
Greatest experience.
Grande Kloof Boutique Hotel 's response
Thank you for your feedback, hope to host you again.
Leonore L - Feb 2023
Overall rating
Baie onaangenaam.
This review is being shown in its original language.
Translate to English.
Very unpleasant.
I slept in the backpackers where the guests made so much noise and shouted until after midnight. It was unpleasant for the other overseas guests as well.
This review has been automatically translated using Google.
View original in Afrikaans.
Anonymous Guest - Sep 2022
Overall rating
Confusing.
We were 4 adults, us and my parents. On my quote it says Deluxe rooms (note with an s) which means plural. When we arrived there they gave us 1 room with 2 double beds. It was not what I expected. I should have additionally paid for accommodation there. Was really not acceptable to me. Hotel in general is not a boutique hotel. In the 1st room there is no bedside lamp, in the other room there was a bedside lamp but it is a 2-point plug (which they do not provide). I would like to know about the additional R2000 I had to pay for the room, I feel I should get it back. We wanted to cancel and look for other accommodation. But because the 7's Worldcup was on at the weekend, we knew we wouldn't be able to find other accommodation then. I would like to receive your feedback. Thank you.
This review has been automatically translated using Google.
View original in Afrikaans.
Theresa B - May 2022
Overall rating
Very friendly staff! Slept well and had a very nice breakfast!
Mamodise B - Dec 2021
Overall rating
Great value for money.
Dillan M - Nov 2021
Overall rating
Enjoyed it. Close to all interesting little restaurants. Good running.
Hendri B - Oct 2021
Overall rating
Fantastiese ligging.
This review is being shown in its original language.
Translate to English.
Fantastic location.
Very nice! Very friendly and clean.
This review has been automatically translated using Google.
View original in Afrikaans.
Anonymous Guest - Jun 2021
Overall rating
David G - Jun 2021
Overall rating
Was baie lekker en ek beveel die plek aan vir 'n rustige wegbreek.
This review is being shown in its original language.
Translate to English.
Was very nice and I recommend the place for a peaceful getaway.
Friendly staff and great service, security is a recommendation although the place is safe.
This review has been automatically translated using Google.
View original in Afrikaans.
Berna V - Jul 2019
Overall rating
Pragtige hotel en sal weer daar gaan bly.
This review is being shown in its original language.
Translate to English.
Beautiful hotel and will stay there again.
Very friendly people and the place is very central. Close to the sea and close enough to other attractions. They serve a delicious breakfast. Would appreciate it if they could provide an internet service.
This review has been translated.
View original in Afrikaans.
Nico V - Apr 2019
Overall rating
Die plek was uiters vuil. Ek het ook foto's geneem daarvan. Sal glad nie aanbeveel nie.
Read more
This review is being shown in its original language.
Translate to English.
The place was extremely dirty. I also took pictures of it. Would not recommend at all.
I am very disappointed with the place and what I paid. The place was extremely dirty. There was still some old people's dirt in the shower, like razor blades and other such things. We arrived in reception the next morning after I had arranged for breakfast and no one took notice. A person from the kitchen came to sign us out. There was another ripped open pack of ice that had already melted in the fridge, I put it in the freezer to freeze. There wasn't even a bottle of cold water in the fridge. Refrigerator was also dirty.
This review has been automatically translated using Google.
View original in Afrikaans.
Grande Kloof Boutique Hotel 's response
Good day Nico,
We are sorry to see that your stay was not an enjoyable one,
We are always willing to assist our guests with whatever they may need or what they are not happy with, should this have been brought to our attention when you checked in or when you were first unhappy. We would have gladly moved you to another self-catering unit.
We will investigate your complaint further and make sure that this never happens again.
Regards,
Grande Kloof Boutique Hotel
David L - Apr 2019
Overall rating
Naby alles en veilig! Dankie.
This review is being shown in its original language.
Translate to English.
Near everything and safe! Thank you.
See rating.
This review has been translated.
View original in Afrikaans.
Grande Kloof Boutique Hotel 's response
Thank you, We glad you enjoyed your stay, we hope to accommodate you again soon.
Estelle S - Mar 2019
Overall rating
Baie lekker gebly.
This review is being shown in its original language.
Translate to English.
Very nice stay.
Neat and clean and everything we needed was available.
This review has been automatically translated using Google.
View original in Afrikaans.
Grande Kloof Boutique Hotel 's response
Thank you, We glad you enjoyed your stay, we hope to accommodate you again soon.
Linda E - Aug 2018
Overall rating
Teleurstellend.
Read more
This review is being shown in its original language.
Translate to English.
Disappointing.
The view from our room was very nice. Unfortunately, our room, as well as the part of Hotel we saw, is in need of repairs. Our bathroom was dirty and toilet seat broken. Some of the staff lack training. We did not enjoy the breakfast at all, because poor service. The serving area was dirty and two different streams of music playing at the same time, one as background music and the other loud from adjacent kitchen.
This review has been automatically translated using Google.
View original in Afrikaans.
Edward D - Jul 2018
Overall rating
Behalwe vir ontbyt wat ek nie gekry het was verblyf goed.
This review is being shown in its original language.
Translate to English.
Apart from the breakfast I didn't get, the accommodation was good.
Apart from the reception, the rest of the staff weren't up to standard. Arranged breakfast the evening before, but it seems that there is no communication between day and night staff, because when I wanted to have breakfast at 7, I learned that breakfast is only served at 7:30.
This review has been translated.
View original in Afrikaans.
Jolene T - May 2018
Overall rating
Very basic accommodation that suited my budget and was clean and safe.
Leana N - May 2018
Overall rating
Dit was lekker naweek van rus in stilte.
This review is being shown in its original language.
Translate to English.
It was a nice weekend of rest in silence.
I would recommend it to anyone. It's ideal if you want to get away from everything and everyone. My stay was a good rest that I needed.
This review has been automatically translated using Google.
View original in Afrikaans.
Jonas L - May 2018
Overall rating
Nice place in a good area and friendly people.
Ben F - May 2018
Overall rating
Diens was teleurstellend.
This review is being shown in its original language.
Translate to English.
Service was disappointing.
The service and management of the hotel leave much to be desired!
This review has been automatically translated using Google.
View original in Afrikaans.
Netanya V - May 2018
Overall rating
Not as per advertising.
Juliano F - Apr 2018
Overall rating
Had a very pleasant and comfortable stay.
Anonymous Guest - Mar 2018
Overall rating
Not what I expected at all.
The photo on the web page and as above looks too cute and it probably is also like that if you stay in the building. What they don't show, however, is that behind the building is what looks like a storeroom that is divided inside into rooms whose walls are constructed of dry walling. Not soundproof at all. Everyone has to share a bathroom. I think the section should absolutely be advertised as a separate entity under a backpackers hostel and not as part of a hotel. Furthermore, the room was clean, as were the bedding. However, the bunk beds crack and don't do it far from me.
This review has been automatically translated using Google.
View original in Afrikaans.
Anonymous Guest - Feb 2018
Overall rating
Staff very friendly and helpful.
I was booked on the 1st night in the bunker room which is actually for Back Packers, then reception upgraded me to a room with its own bathroom for no extra costs.
This review has been automatically translated using Google.
View original in Afrikaans.
Jacqueline P - Jan 2018
Overall rating
Genieten in Kaapstad!
This review is being shown in its original language.
Translate to English.
Have fun in Cape Town!
A wonderful place to enjoy in Cape Town!
This review has been automatically translated using Google.
View original in Afrikaans.
Livingstone R - Dec 2017
Overall rating
Friendly staff and service.
Myna L - Dec 2017
Overall rating
Dit was absoluut fantasties.
This review is being shown in its original language.
Translate to English.
It was absolutely fantastic.
The week at Grande Kloof Boutique Hotel was very pleasant. The staff are very helpful and make you feel very much at home. I would recommend you to anyone. Thank you very much again.
This review has been automatically translated using Google.
View original in Afrikaans.
Hanli U - Dec 2017
Overall rating
Wonderlik.
This review is being shown in its original language.
Translate to English.
Wonderful.
Would recommend without hesitation, Jean and Luke go out of their way to make your stay 5 star.
This review has been automatically translated using Google.
View original in Afrikaans.
Dawn S - Oct 2017
Overall rating
Beste naweek weg ooit!
This review is being shown in its original language.
Translate to English.
Best weekend away ever!
We had the best weekend ever, outstanding service and the staff went the extra mile. We will definitely be back.
This review has been translated.
View original in Afrikaans.
Stephani D - Oct 2017
Overall rating
Dit was heel aangenaam.
This review is being shown in its original language.
Translate to English.
It was very enjoyable.
Despite the issue with our room it was enjoyable. The issue was handled in a professional manner and we had a wonderful time.
This review has been translated.
View original in Afrikaans.
Charmian R - Oct 2017
Overall rating
Hier kry jy uitstekende diens.
This review is being shown in its original language.
Translate to English.
Here you get excellent service.
Thanks to Juan and his team, Jacqui and I had a lovely, relaxing break. We were literally taken care of, and the whole team went out of their way to make our stay unforgettable.
This review has been automatically translated using Google.
View original in Afrikaans.
Anonymous Guest - Sep 2017
Overall rating
Pleasant and central at Seepunt.
Friendly Afrikaans service and centrally located at Seepunt. The rating of the Boutique Hotel can possibly be attributed to the location in Seepunt; we expected more from the 4 Star rating currently at Grande Kloof Boutique Hotel and Spa. The Spa was not available due to the water restrictions in Cape Town.
This review has been automatically translated using Google.
View original in Afrikaans.
Olav Roald H - Jan 2017
Overall rating
Excellent location and service.
Melissa J - Dec 2015
Overall rating
Rustig en vriendelik. Ons het dit baie geniet.
This review is being shown in its original language.
Translate to English.
Calm and friendly. We enjoyed it very much.
The staff is very friendly and helpful. The spa session was fantastic. It's a nice place to stay.
This review has been automatically translated using Google.
View original in Afrikaans.
Chris L - Sep 2015
Overall rating
Baie goed!
This review is being shown in its original language.
Translate to English.
Very good!
Stay was pleasant and the service was particularly friendly and fast.
This review has been automatically translated using Google.
View original in Afrikaans.
Gabriel J - May 2015
Overall rating
Gemiddeld.
This review is being shown in its original language.
Translate to English.
Average.
No internet or WiFi was available for my entire stay. If it was available, it was very slow. Also my safe in the room did not work. Even though I reported it to the management, nothing was done about it. Also very noisy. Could hear every word my neighbors were discussing in their rooms. Light shining in all the time from outside, the curtains are not tight at all.
This review has been automatically translated using Google.
View original in Afrikaans.
Renie O - Apr 2015
Overall rating
Baie netjiese verblyf - heerlike ontbyt elke oggend en rustige omgewing.
This review is being shown in its original language.
Translate to English.
Very neat accommodation - delicious breakfast every morning and peaceful surroundings.
Very quick access to Uber services and friendly staff.
This review has been automatically translated using Google.
View original in Afrikaans.
Green G - Apr 2015
Overall rating
Baie goed geleë en was 'n baie goeie prys.
This review is being shown in its original language.
Translate to English.
Very well located and was a very good price.
Very well located and was a very good price for the night we stayed there. Breakfast was included and it was more than enough. You are very close to Kampsbaai, Seepunt and Groenpunt so it is ideal for a weekend.
This review has been automatically translated using Google.
View original in Afrikaans.
Marlene Reineke R - Dec 2014
Overall rating
Huislik, personeel baie behulpsaam en kliëntgeoriënteerd. Heerlike ontbyt!
This review is being shown in its original language.
Translate to English.
Homely, staff very helpful and customer oriented. Delicious breakfast!
Rooms comfortable, but in the room where we stayed, first room at the reception, it is very noisy. Especially if guests come in late, which is their right and privilege when you are on vacation. The room also has no air conditioning. Except for the latter it was excellent!
This review has been automatically translated using Google.
View original in Afrikaans.
Alan S - Dec 2014
Overall rating
We had a wonderful stay, only issue was, it seemed far too short!
Santiago B - Dec 2014
Overall rating
Nice and quiet!!
Hennie G - Oct 2014
Overall rating
We had an amazing time!
Lehlohonolo C - Sep 2014
Overall rating
Pleasant Stay.... Thank you very much.
Andre F - May 2012
Overall rating
Best of the best!!!!
Andre F - May 2012
Overall rating
Wow!!!!!
- Capacity: 48 people
-
Check-in: 14:00 to 23:00
Check-out: 11:00 - Address: 69 Kloof Road, Fresnaye, Cape Town, 8005, Western Cape
- All ages welcome